Bacco Bucci Shoes - Return Policy

Our highest value is customer satisfaction, so we make it easy for you to return your Bacco Bucci shoes. Here it is in a nutshell:

Return Policy: If you are not 100% satisfied with your purchase, you may return it for a store credit or exchange at any time. Orders can be returned 35 days from when you received them for a credit card refund. Orders received after 35 days will receive a store credit. (For closeout or discount items, all sales are final. We cannot offer a cash refund, but we will exchange the item or give you a store credit.)

That’s it. All we ask is that you return the shoes unworn, in the original packaging. We recommend that you insure the package in case of damage during shipping.

To return an order, generate a Return Authorization request for your order by going to http://www.bbfashions.com/ecommerce/ra or by accessing the Return Authorization request link from Your Workspace. Print the completed Return Authorization form and include it along with your returned item(s). Please note an electronic store credit is given for all items returned without a Return Authorization form.

That’s it. All we ask is that you return the shoes unworn, in the original shoebox. We recommend that you insure the package in case of damage during shipping. Place the shoebox in a sturdy, protective outer packaging – don’t just tape up the shoebox, or we’ll have to charge you a $20.00 reboxing fee.

Unfortunately, we cannot accept CODs, but we will reimburse your shipping costs if the error was ours (such as a wrong size or color) or if the return is due to a manufacturer’s defect. For closeout or discount items, all sales are final. We cannot offer a cash refund, but we will exchange the item or give you a store credit.

A $5 credit in the form of an online gift certificate will be applied to your account to reimburse you for your shipping back to us. This credit is automaticaly applied towards your next purchase with us. We only reimburse $5 for shipping back to us (unless items received were incorrect). Full reimbursement of your shipping charges for returned items will only be granted due to an error that we made (we shipped you the incorrect size, style or color) or an acknowledged manufacturer's defect. If you think you are eligible for a reimbursement for shipping, include a copy of your shipping receipt in the returned items box. We will only reimburse regular shipping, not overnight. Please allow approximately 20 business days for your refund to be processed, after we have received the item(s) back.

We recommend you send your return via UPS or FEDEX or with tracking and signature confirmation with the USPS. We will not be held responsible for any lost packages.

Mail your return to:

Selectivebrands.com
1229 Johnson Ferry Rd
Suite 101
Marietta, GA 30068
USA

Returns sent to any other address will incur a $20.00 restocking fee.

So go ahead, try your Bacco Bucci shoes on at home. We think you’ll love them so much you’ll never need this information!

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